Betbhai Privacy Policy
How information you share with Betbhai — mainly through WhatsApp support — is collected, used and protected.
Betbhai collects the information you share through the verified WhatsApp support channel — such as your name, phone number and payment details — to create your Online ID, process payments, prevent fraud and provide support. It does not sell your personal information. You can ask support to access, correct or delete your information, subject to legal record-keeping requirements.
Last reviewed:
1. About this policy
This policy explains how personal information is handled when you use this website or a Betbhai Online ID. Because there is no contact form on this site, most information is shared by you directly in the verified WhatsApp support chat.
By using the site or requesting an ID, you acknowledge this policy. It should be read together with the terms of use.
2. Information we collect
Information you give us
- Name, preferred username and WhatsApp phone number.
- Confirmation of age and eligibility.
- Payment details needed to credit deposits and send withdrawals, such as a UPI ID or bank account in your name.
- Messages, screenshots and payment references you send to support.
Information collected automatically
- Basic technical data when you visit the website, such as browser type, device type and pages visited, through server logs and cookies.
- Account activity such as logins, bets, deposits and withdrawals.
We do not ask for, and you should never send, passwords, OTPs, UPI PINs, card PINs or CVV numbers.
3. How we use information
- To create and manage your Betbhai Online ID.
- To process deposits and withdrawals.
- To verify eligibility and prevent fraud, misuse and money laundering.
- To respond to your support requests.
- To share important account notices, such as app updates or changes to these policies.
- To improve the website and service.
- To meet legal obligations.
4. Sharing information
We do not sell your personal information. We may share it only:
- With payment and technology providers who help run the service, under appropriate safeguards.
- Where required by law or by a valid request from authorities.
- To protect players, prevent fraud or enforce our terms.
WhatsApp is operated by a third party, and its own privacy policy applies to messages sent through it.
5. Cookies
The website may use cookies needed for it to function and to understand how pages are used. You can control or delete cookies in your browser settings; blocking some cookies may affect how the site works.
6. Data security and retention
Access to personal information is limited to people who need it to provide the service. No system is completely secure, so protect your own account too: use a unique password, keep your phone locked, and only chat through the verified channel.
We keep information only as long as needed for the purposes above, including legal, accounting and fraud-prevention requirements.
7. Your choices
You can ask, through the verified WhatsApp channel on the Get ID page, to:
- Access the personal information held about you.
- Correct inaccurate information.
- Delete your information, where it is not needed for legal or fraud-prevention reasons.
- Stop receiving non-essential messages.
We may need to confirm your identity before acting on a request.
8. Minors
Betbhai is only for adults aged 18 and over. We do not knowingly collect information from minors and will close accounts found to belong to them.
9. Changes to this policy
We may update this policy. The "last reviewed" date shows when it last changed.
Have a privacy question?
Ask through the verified WhatsApp channel. Never send passwords, OTPs or PINs.
Ask About Privacy